When To Order
Our citrus shipping season usually runs from mid-November to the end of April. To ensure that your holiday orders arrive on time, please follow this schedule:
(Internet and phone orders)
(Phone orders only)
|For delivery by Thanksgiving (Nov. 24)||Order by Sun., Nov. 13, 2016||Order by Thurs., Nov. 17, 2016|
|For delivery by Hanukkah (Dec. 24-Jan. 1)||Order by Thurs., Dec. 15*||Order by Sun., Dec. 18|
|For delivery by Christmas (Dec. 25)||Order by Thurs., Dec. 15*||Order by Sun., Dec. 18|
*Gift orders shipping to Canada, Far West States, Texas and Louisiana must reach us by December 6, 2016. All other Christmas orders must reach us by December 15. Christmas gifts are shipped early to safeguard against possible holiday transit delays.
Far West States include Arizona, California, Colorado, Idaho, Kansas, Montana, Oklahoma, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas, Utah, Washington and Wyoming.
Sorry, we no longer ship to Alaska, Hawaii or Europe.
Deliveries to Canada have limited ship dates. Please call us at 1-800-327-9312 for information and the current shipping schedule. Christmas and Hannukah orders going to Canada must reach us by December 6, 2016. We ship to all Canadian provinces except the Yukon and Northwest Territories. Every package shipping to Canada will incur an additional fee of $15.00. All fees for Canada orders are payable only in US funds.
Shipments to Arizona, California, Texas and Louisiana
Since federal law requires fruit shipments to these states to be fumigated before they're delivered, ship dates are limited. Please review the fumigation delivery schedule below or call us at 1-800-327-9312 for the latest delivery schedule.
Standard Delivery Service
Please allow two to four weeks after we receive your order. Normal delivery time is five to seven days from shipment date. All shipping dates are approximate. We do not ship between Christmas and New Year's. Temperature-controlled trucks are used for fruit shipments to most areas; local delivery is handled by the U.S. Postal Service. Ship dates to Canada, Arizona, California, Texas and Louisiana are limited. See individual products for details.
Standard Shipping & Handling
Shipping fees vary per package. See individual products for shipping charges. For requested FedEx Ground Delivery, add $7 per package. Note that this delivery option will not shorten standard delivery time.
Additional Shipping Fees to Far West States
Additional postage will be added to each package shipped to the following states:
|$5||Arizona, Colorado, Kansas, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Texas, Utah, Wyoming,|
|$6||California, Idaho, Nevada, Oregon, Washington|
|$15||Canada: All provinces except the Yukon and Northwest Territories. US funds only.|
Express Rush Delivery
Rush delivery (1, 2 or 3 business days) is available for most packages. However, you must call Customer Service at 1-800-327-9312 to place rush delivery orders. In Brevard County, please call (321) 636-6072. Additional shipping fees will apply.
Changes to Delivery Instructions
Need to modify delivery instructions for an order? Although we cannot guarantee that shipping info can be changed, we will do our best to accommodate your request as long as we know at least 7 days before the scheduled ship date. Please note that we cannot make changes to any orders from December 1-15.
Your personalized gift message will be imprinted on the shipping label to notify the recipient that you are the sender.
We will make every effort to fill your order as directed. We reserve the right to substitute fruit of equal or greater value depending on crop availability.
Quantity Gift Discounts (does not apply to monthly plans)
$300-$499: 3% discount
$500-$999: 5% discount
$1.000 or more: 7% discount
To place quantity orders, please call Customer Service at 1-800-327-9312 (in Brevard County, call 321-636-6072).
How We Pack
All citrus fruit is carefully hand-packed in trays for best shipping. Foam pads keep fruit from shifting while in transit. Your fruit arrives fresh and perfect in Protect-a-Tray™ shippers.
One tray contains approximately 12 Oranges or 6-8 Grapefruit, or a mix of about 7 Oranges and 3 Grapefruit. Actual fruit count depends on size of fruit.